AAA Auto Insurance coverage Assessment 2019

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Lacie Glover

Obtainable insurance coverage merchandise rely in your state or area.Monetary power is “wonderful” or higher for teams we checked out.Typically requires AAA membership membership, which comes with perks.

AAA auto insurance coverage comes from separate, regional insurance coverage corporations that function beneath comparable names and logos. AAA membership membership works the identical method, and you’ll possible have to change into a member of your regional membership to get the auto insurance coverage. That comes with a charge, however the ensuing low cost in your auto insurance coverage may make it value it.

AAA insurance coverage assessment particulars

Auto insurance coverage rankings

NerdWallet has rated the three largest AAA auto insurance coverage corporations by market share within the U.S. In NerdWallet’s rankings of the most effective insurance coverage corporations:

Vehicle Membership Group ranks No. 5.
Vehicle Membership of Southern California ranks No. 7.
CSAA Insurance coverage Group ranks No. 14.

NerdWallet’s score is a rating primarily based on:

J.D. Energy rankings for customer support, claims satisfaction and purchasing satisfaction.
Client Studies buyer satisfaction rankings.
Client complaints towards the insurer, primarily based on knowledge from the Nationwide Affiliation of Insurance coverage Commissioners.

To see particular counties in California served by CSAA and Auto Membership of SoCal, see our Greatest Low-cost Auto Insurance coverage in California web page. If there’s no AAA insurer serving your space, however you’re a member, your native membership has a accomplice that may present protection.

AAA auto insurance coverage protection choices

Since AAA insurance coverage comes from separate corporations working in lots of states, protection choices will depend upon the place you reside. All insurers are required to supply state-mandated protection the place they function. Most, together with the three AAA associates we reviewed, additionally supply uninsured motorist safety, medical funds protection, rental automobile reimbursement, complete protection and collision protection.

Additionally ask in regards to the following reductions, which a minimum of some AAA corporations supply:

Pet protection in case your pet is injured or dies as a result of a crash.
OEM exterior restore protection, which pays for unique gear producer elements for lined exterior physique repairs. Restrictions apply.
Hole insurance coverage, which pays the distinction between your automobile’s worth and the stability of your mortgage or lease if the automobile is totaled or stolen.
Customized gear protection, which pays to restore gadgets put in after buy, like stereos, cameras or rims, should you’re in a lined crash.

AAA auto insurance coverage reductions

Most clients with AAA auto insurance coverage obtain a reduction for being a member of the motor membership. AAA insurers additionally supply typical reductions together with these for bundling house and auto insurance coverage, being a house owner, good pupil or good driver, and having a automobile with sure security options. Like most insurers, AAA’s insurance coverage corporations supply many reductions, however they differ by state and firm, so examine together with your native AAA membership to see which can be found to you.

AAA auto insurance coverage rankings at a look

NerdWallet checked out buyer satisfaction, shopper complaints and monetary power rankings for the three AAA auto insurance coverage corporations listed above and their subsidiaries.

Monetary power: A- (“Glorious”) or higher

All three AAA auto insurers are financially robust, in keeping with rankings firm A.M. Greatest. This means an excellent skill to satisfy monetary obligations like paying claims.

Vehicle Membership Group: A- (“Glorious”).
Vehicle Membership of Southern California: A+ (“Superior”).
CSAA Insurance coverage Group: A (“Glorious”).


Of the three AAA insurance coverage corporations we analyzed, Vehicle Membership Group had the fewest complaints to state regulators relative to its dimension, in keeping with the Nationwide Affiliation of Insurance coverage Commissioners. NAIC compiles complaints individually for each insurer’s subsidiaries, and each one among Auto Membership Group’s member corporations had fewer than the median variety of complaints for its dimension.

The opposite two AAA auto insurers’ complaints had been combined amongst their member corporations. Nonetheless, most Auto Membership of SoCal corporations had fewer complaints than the median for auto insurance coverage, whereas most CSAA corporations had greater than the median.

Buyer satisfaction

In J.D. Energy’s 2019 U.S. Insurance coverage Purchasing Examine, Auto Membership of SoCal was rated “higher than most,” whereas Auto Membership Group and CSAA had been rated “about common.”

In J.D. Energy’s most up-to-date Auto Insurance coverage Claims Examine, Auto Membership of SoCal and Auto Membership Group earned rankings of “about common” for claims satisfaction, whereas CSAA was rated beneath common.

Extra about AAA insurance coverage

Along with auto insurance coverage, these AAA insurers supply life, house and renters insurance coverage, and different AAA accomplice insurers could, too.

» MORE: AAA life insurance coverage assessment

Web site: Whenever you go to, you’re prompted to enter your ZIP code and redirected to your native chapter’s web site. At that time, you may study extra about membership and insurance coverage merchandise, or you could find contact info for an area agent or consultant to reply your questions.

Cell apps: The Auto Membership of SoCal insurance coverage group has an app you should use to handle your coverage and AAA membership in a single place — so long as you belong to a membership served by that AAA insurer. In any other case, AAA’s apps are restricted to membership wants like paying payments or summoning roadside help.

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